Plans

The right plan for the size of your clinic

Five plans that grow with you, from a solo practice to a network with more than 15 practitioners. Updates and support included on every plan.

Essential

Solo practice

1 practitioner · core modules

Pricing on request

The essentials to take your practice paperless, without the extra complexity.

Starter

Practice

Up to 2 practitioners

Pricing on request

Everything you need to run a professional practice, without the hassle.

Most popular

Business

Small clinic

Up to 5 practitioners

Pricing on request

For clinics ready to see more patients, sell care packages and standardize how the team works.

Enterprise

Clinic or network

Up to 15 practitioners

Pricing on request

For the clinic or network that works with insurers, has a large team and runs multiple locations.

Corporate

Large network or organization

More than 15 practitioners

Pricing on request

For networks, franchises and organizations that need full scale, governance and enterprise integrations.

Business

Small clinic · Up to 5 practitioners

For clinics ready to see more patients, sell care packages and standardize how the team works.

Everything in Starter, plus:

  • Treatment plans with adherence tracking, a real edge over the competition
  • Packages and treatments (sell N visits with a tracked balance)
  • Clinic document templates (consent forms, contracts, NDAs)

Team operations

  • Unlimited telehealth (fair use of 100 h/month per practitioner)
  • Granular role- and module-based permissions (RBAC)
  • Per-practitioner reports (commissions, payouts, NPS)
  • Light white-labeling: your clinic’s logo and colors
  • Public marketplace: a practitioner profile that brings in new leads

Support

  • Product training
  • Priority support
Add-ons

Optional features, billed separately

Available on any plan. Turn on only what makes sense for your practice, without switching plans.

Staff-provisioned Patient Portal

Your front desk creates the login, sends a magic link and prints the password for the patient. Ideal for clinics whose patients are less comfortable with digital tools.

Full CRM

Lead capture and nurturing, email drip campaigns, NPS, segments, campaigns, proposals and tasks, all connected to the patient chart.

WhatsApp Business API (official)

Official integration through Meta’s WhatsApp Business API, with a verified number.

Covers appointment confirmations, satisfaction surveys, sending documents (prescriptions, certificates and reports), pre-registration and pre-visit questionnaires. Works on Windows and Mac. Conversations beyond your plan’s allowance are billed separately; a conversation groups every message exchanged with the same patient within 24 hours.

Unofficial WhatsApp

Connects your clinic’s own WhatsApp (via WhatsApp Web) to Medora to send appointment confirmations and documents to patients.

Because this is an unofficial integration:

  • It only works on Windows computers.
  • There is no uptime guarantee or SLA: Meta can change WhatsApp at any time and break the integration.
  • The connected number may be blocked if you send bulk messages to patients.

Activation requires signing a risk acknowledgment.

AI requests (Dora AI)

An AI assistant that summarizes patient charts, checks prescriptions for substances banned in sport (doping), writes digital and email marketing content, analyzes financial metrics and much more.

Includes 200 AI requests per month; requests beyond the allowance are billed separately each month. AI can make mistakes: always double-check important information.

Smart Notes

An AI scribe: it listens to the conversation between practitioner and patient and automatically drafts the history or progress note in the chart. Less time typing, more attention on the patient.

Includes 200 visits per month; visits beyond the allowance are billed separately each month. AI can make mistakes: always double-check important information.

Can’t find what you need?

We can combine features from different plans or put together a tailored package for your clinic or network.

Frequently asked questions

Can I change plans later?

Yes. Upgrade or downgrade at any time, no red tape: when your clinic grows or opens a new location, your plan grows with it.

How does pricing work?

Every quote is tailored to your clinic: it depends on the plan, the number of practitioners and the add-ons you want. Click "Request a quote" on the plan you’re interested in and our team will get in touch.

What’s the difference between Essential and Starter?

Essential covers the 5 core modules: medical calendar, online booking, patient records, EHR and e-prescribing. Starter adds the Patient Portal, included telehealth, Google Calendar sync, automatic reminders and specialty-ready chart templates.

Is the Patient Portal included on every plan?

It’s included from Starter up. Essential covers only the 5 core modules and doesn’t include the Patient Portal, for practices that want to go paperless without extra complexity.

How does support work?

Chat support on Essential and Starter, priority support on Business, dedicated support on Enterprise, and an account manager with an SLA on Corporate.

What are add-ons?

Optional features billed separately from your plan (full CRM, official or unofficial WhatsApp, AI, staff-provisioned Patient Portal). Turn on only what you need, without switching plans.

What’s the difference between official and unofficial WhatsApp?

The official option uses Meta’s Business API, with a verified number and no risk of being banned. The unofficial option connects your clinic’s WhatsApp Web and requires signing a risk acknowledgment (number bans, suspension by Meta).

Is my data secure?

Yes. Encryption in transit and at rest, automatic backups, a complete audit trail and GDPR-aligned data handling.