This Cookie Policy explains which cookies and similar technologies the medora.com.pt website uses, what they are for and how you can control them, in accordance with Portuguese Law No. 41/2004 of 18 August and the GDPR.

1. What cookies are

Cookies are small text files that a website stores in your browser when you visit it. They allow the website, for example, to remember your preferences or to understand how it is used. In this policy we treat similar technologies, such as browser local storage (localStorage and sessionStorage), in the same way.

Cookies may be first-party (set by Medora) or third-party (set by other entities, such as Google or Microsoft), and session cookies (deleted when you close your browser) or persistent cookies (kept for the period stated).

2. Categories of cookies we use

Strictly necessary: essential for the website to work and for services you expressly requested, such as storing your cookie choices and your chosen language. They do not require consent (Article 5(2) of Law No. 41/2004) and cannot be switched off in the website settings.
Analytics: help us understand how the website is used (Google Analytics and Microsoft Clarity) so we can improve it. They are only enabled if you give your consent.
Marketing: allow us to measure the results of our advertising campaigns (Google Ads). They are only enabled if you give your consent.

Refusing analytics and marketing cookies does not affect your use of the website.

3. List of cookies

Name	Provider	Category	Purpose	Duration
medora_consent	Medora	Strictly necessary	Stores your cookie choices so we do not ask again on every page.	6 months
medora_lang	Medora	Strictly necessary	Remembers the language you chose in the language selector.	12 months
medora.lead.enviado	Medora	Strictly necessary	Browser local storage: remembers that you already sent a contact request, so the invitation is not shown again.	Until you clear it in your browser
medora.convite.fechado	Medora	Strictly necessary	Session storage: remembers that you closed the contact invitation.	Until you close the tab
medora.aviso-pais	Medora	Strictly necessary	Browser local storage: remembers your answer to the country notice (for example, that you want to stay on the Portugal site while in Brazil), so we do not ask again. Your country is checked at that moment and not stored.	Until you clear it in your browser
_ga	Google (Google Analytics)	Analytics	Distinguishes visitors to produce aggregated website usage statistics.	2 years
_ga_<ID>	Google (Google Analytics)	Analytics	Keeps session state for Google Analytics statistics.	2 years
_clck	Microsoft (Clarity)	Analytics	Recognises the same visitor across visits for Microsoft Clarity usage analysis.	1 year
_clsk	Microsoft (Clarity)	Analytics	Groups page views into a single Microsoft Clarity analysis session.	1 day
CLID	Microsoft (Clarity)	Analytics	Identifies the visitor across websites that use Microsoft Clarity.	1 year
MUID	Microsoft	Marketing	Microsoft identifier used to recognise the browser across Microsoft services.	1 year
_gcl_au	Google (Google Ads)	Marketing	Measures conversions from Medora's advertising campaigns (for example, a contact request after an ad).	3 months

The durations shown are the maximum periods set by each provider. Third-party cookies may change at the discretion of their provider; we review this list whenever we change the tools used on the website.

5. How to delete or block cookies in your browser

You can also delete cookies already stored and block new cookies in your browser settings:

Google Chrome: Settings › Privacy and security › Third-party cookies / Delete browsing data;
Mozilla Firefox: Settings › Privacy & Security › Cookies and Site Data;
Safari: Settings › Privacy › Manage Website Data;
Microsoft Edge: Settings › Cookies and site permissions.

Menu names may vary depending on your browser version. If you block all cookies, some website features, such as remembering your chosen language, may stop working.

6. Third-party cookies

Google and Microsoft also process the data collected by their cookies under their own policies: Google Privacy Policy and Microsoft Privacy Statement.

To find out how we process personal data in general, including international transfers and your rights, see the Privacy Policy.

7. Contact and changes

For any question about cookies, write to privacidade@medora.com.pt. We may update this policy; the current version is always on this page, with the date of the last update at the top.

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