Terms of Use

Last updated: · Version 1.0

These Terms of Use govern access to and use of the medora.com.pt website. By using the website you accept these terms; if you do not agree with them, you should not use it.

1. Provider details

In accordance with Article 10 of Portuguese Decree-Law No. 7/2004 of 7 January, the website is provided by:

  • Medora, a company incorporated in Brazil, registered with the Brazilian company registry (CNPJ) under No. 67.698.210/0001-76;
  • Registered office: Av. das Américas, 3500, Bloco 4, Toronto 3000, Sala 513B, Barra da Tijuca, CEP 22640-102, Rio de Janeiro/RJ, Brasil;
  • General contact: contacto@medora.com.pt, telephone +55 21 4040-2558;
  • Data protection: privacidade@medora.com.pt.

2. Scope

These terms only apply to the website, which is informational in nature. Subscribing to and using the Medora platform (clinic management software) is governed by a separate agreement with each customer, which prevails over these terms in everything relating to the service.

The website and Medora services are intended for healthcare professionals and businesses.

3. Informational content

  • The content of the website describes Medora in general terms and is not a contractual offer.
  • Prices and commercial terms are provided on request, in a proposal tailored to each clinic's needs.
  • Features, integrations and implementation times may vary by country, plan and applicable law; some features described may not be available in every country.
  • The content of the website is not medical, legal or tax advice.

We make every effort to keep the information accurate and up to date, but it may contain inaccuracies or become outdated. If in doubt, please check with our sales team.

4. Intellectual property

The Medora brand, logos, text, images, design and code of the website belong to Medora or to their respective owners and are protected by applicable intellectual property law.

You may browse the website and share links to its pages. You may not reproduce, modify, distribute or commercially use its content without the prior written permission of Medora, except where the law allows it.

5. Acceptable use

When using the website, you agree not to:

  • use it for unlawful purposes or in bad faith;
  • submit false data, or third parties' data without their authorisation, through the forms;
  • attempt to gain unauthorised access to systems, accounts or data of Medora or of third parties;
  • introduce viruses or other malicious code, or disrupt the operation of the website;
  • collect content by automated means in a way that overloads the website or infringes Medora's rights.

7. Website availability

We try to keep the website available, but we do not guarantee that it will work without interruptions or errors. We may change, suspend or discontinue the website, in whole or in part, in particular for maintenance or security reasons.

8. Liability

To the fullest extent permitted by applicable law, Medora is not liable for damage resulting from the use of, or inability to use, the website, or for decisions taken solely on the basis of its informational content.

Nothing in these terms excludes or limits Medora’s liability where the law does not allow it, in particular for wilful misconduct or gross negligence, nor does it affect any rights that mandatory law grants to users.

9. Personal data and cookies

The processing of personal data on the website is described in the Privacy Policy and the use of cookies in the Cookie Policy.

10. Changes

We may change these terms at any time. The version in force is the one published on this page, with the date of the last update at the top, and applies from its publication.

11. Governing law and dispute resolution

These terms are governed by Portuguese law, without prejudice to any mandatory rules that may apply.

The website is aimed at professionals. If you nevertheless use the website as a consumer, you may, to the extent provided for by law, refer a dispute to a Portuguese alternative dispute resolution entity for consumer disputes; the list of these entities is available on the Portuguese Consumer Portal at www.consumidor.gov.pt.

12. Contact

For any question about these terms, contact us at contacto@medora.com.pt.